FAQ
Q : How long does it take for my tax return to be completed?
A : Following your consultation and upload of all requested documents, your return will normally be completed within 5 business days. Highly complex returns are subject to longer turnaround times.
Q: Is communication with my tax preparer secure?
A : Yes, all sensitive information is communicated through Signal, a messaging platform that uses end-to-end encryption for all messages, calls, and media shared on the platform.
Q: I forgot to upload a tax form and my return was already submitted. What now?
A : Your return may need to be amended. Please contact us for more details.